Logo

Infrastructure

Services

Support

Packaging of Applicaion

Packaging Of Application

Packaging of often used software, to reduce timeframe for installation and support.



* Example, Oracle client install takes 1.5 hours at one of our client site, brought down to 3 minutes, with no errors, each time, every time, anytime.



Real Time inventory

Real Time inventory



* Real Time inventory assessment, once every month.

Assisting users to improve their efficiency

Attitude of Engineers - Not threatening users.



* Rather assisting users to improve work, using IT as an edge.

Roadmap of desktop deployment

Roadmap of desktop deployment



* Provides roadmap of desktop deployment and discussion on IT technology directions.

Expert level Engineer’s Support

Expert level Engineer’s Support



* Supported by expert level Engineers who has direct connection with Microsoft Engineers. Subscribed to leading journals and technical forums/seminars.

Updates or patch management

Updates or patch management

Use and maintenance of WSUS, SCCM and other tools for antivirus dat file updates or patch management.



* If no tools are available, scripted installations can be used.

Automated Installation

Automated Installation



* Scripted installation for mass scale rollout of user specific applications, in the absence of any other tools.

Help Desk ticket management

Help Desk ticket management



* Help Desk ticket generation, closing, escalation management.

Back up Office Management

Back up Office Management



* Disaster Recovery site planning & maintenance.

Trained and Certified Engineers

Trained and Certified Engineers


* Free CBT training available to all of our staff. Certification exam cost borne by company.

Provides an easy-to-use, robust system

Provides an easy-to-use, robust system



* Desktop Authority Password Self-Service: Provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Privilege Authority: Grant elevated rights only to those applications, features and ActiveX controls that really need them.

System management

System management



* Microsoft License management/activation using KMS or MAK. Other application license management.

Offshore bilingual Support

Offshore bilingual Support



* Bilingual engineers to convert Windows PCs into Japanese and English PCs. For optimum use of remote engineers and experts, sitting in India or other region. .

  • Server Management Services