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Objective:
The exams cover a broad range of hardware and software
technologies, but are not bound to any vendor-specific
products. Earning CompTIA A+ certification proves that a
candidate has a broad base of knowledge and competency
in core hardware and operating system technologies
including installation, configuration, diagnosing,
preventive maintenance and basic networking.
The technology community identifies CompTIA A+
certification as the perfect entry into an IT career.
Technology and certification companies including
Microsoft, Hewlett-Packard, Cisco, Novell and Certiport
recognize CompTIA A+ certification.
Eligibility:
Graduate/Undergraduate students.
Duration:
24 months
Certificate:
HexCode Technologies will award certificate of course
completion after the term end.
Content:
Hardware Section: Domain 1 Installation,
Configuration, and Upgrading, Identify the names,
purpose, and characteristics, of system modules.
Recognize these modules by sight or definition, Identify
basic procedures for adding and removing
field-replaceable modules for desktop systems and
portable system. Given a replacement scenario, choose
the appropriate sequences, Identify typical IRQs, DMAs,
and I/O addresses, and procedures for altering these
settings when installing and configuring devices. Choose
the appropriate installation or configuration steps in a
given scenario, Identify the names, purposes, and
performance characteristics, of standardized/common
peripheral ports, associated cabling, and their
connectors. Recognize ports, cabling, and connectors, by
sight, Identify proper procedures for installing and
configuring common IDE devices. Choose the appropriate
installation or configuration sequences in given
scenarios. Recognize the associated cables, Identify
proper procedures for installing and configuring common
SCSI devices. Choose the appropriate installation or
configuration sequences in given scenarios. Recognize
the associated cables, Identify proper procedures for
installing and configuring common peripheral devices.
Choose the appropriate installation or configuration
sequences in given scenarios, Identify procedures to
optimize PC operations in specific situations. Predict
the effects of specific procedures under given
scenarios, Determine the issues that must be considered
when upgrading a PC. In a given scenario, determine when
and how to upgrade system components.
Domain 2: Diagnosing and Troubleshooting—
Recognize common problems associated with each module
and their symptoms, and identify steps to isolate and
troubleshoot the problems. Given a problem situation,
interpret the symptoms and infer the most likely cause,
Identify basic troubleshooting procedures and tools, and
how to elicit problem symptoms from customers. Justify
asking particular questions in a given scenario,
Domain 3:PC Preventive Maintenance, Safety, and
Environmental Issues — Identify the various types of
preventive maintenance measures, products and procedures
and when and how to use them, Identify various safety
measures and procedures, and when/how to use them,
Identify environmental protection when/how to use them.
Domain 4: Motherboard/Processors/Memory —
Distinguish between the popular CPU chips in terms of
their basic characteristics, Identify the types of RAM
(Random Access Memory), form factors, and operational
characteristics. Determine banking and speed
requirements under given scenarios, Identify the most
popular types of motherboards, their components, and
their architecture (bus structures)Identify the purpose
of CMOS (Complementary Metal-Oxide Semiconductor)
memory, what it contains, and how and when to change its
parameters. Given a scenario involving CMOS, choose the
appropriate course of action,
Domain 5: Printers — Identify printer
technologies, interfaces, and options/upgrades,
Recognize common printer problems and techniques used to
resolve them, Domain 6 Basic Networking — Identify the
common types of network cables, their characteristics
and connectors, Identify basic networking concepts
including how a network works. Identify common
technologies available for establishing Internet
connectivity and their characteristics.
OS Technologies Section: Domain 1 Operating System
Fundamentals -- Identify the major desktop components
and interfaces, and their functions. Differentiate the
characteristics of Windows 9x/Me, Windows NT 4.0
Workstation, Windows 2000 Professional, and Windows XP.
Identify the names, locations, purposes, and contents of
major system files, Demonstrate the ability to use
command-line functions and utilities to manage the
operating system, including the proper syntax and
switches
Identify basic concepts and procedures for creating,
viewing, and managing disks, directories and files. This
includes procedures for changing file attributes and the
ramifications of those changes, Identify the major
operating system utilities, their purpose, location, and
available switches.
Domain 2 Installation, Configuration and
Upgrading -- Identify the procedures for installing
Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000
Professional, and Windows XP, and bringing the operating
system to a basic operational level, Identify steps to
perform an operating system upgrade from Windows 9.x/ME,
Windows NT 4.0 Workstation, Windows 2000 Professional,
and Windows XP. Given an upgrade scenario, choose the
appropriate next steps, Identify the basic system boot
sequences and boot methods, including the steps to
create an emergency boot disk with utilities installed
for Windows 9x/Me, Windows NT 4.0 Workstation, Windows
2000 Professional, and Windows XP.
Domain 3: Diagnosing and Troubleshooting,
Recognize and interpret the meaning of common error
codes and startup messages from the boot sequence, and
identify steps to correct the problems, Recognize when
to use common diagnostic utilities and tools. Given a
diagnostic scenario involving one of these utilities or
tools, select the appropriate steps needed to resolve
the problem, Recognize common operational and usability
problems and determine how to resolve them,
Domain 4: Networks Identify the networking
capabilities of Windows. Given configuration parameters,
configure the operating system to connect to a network,
Identify the basic Internet protocols and terminologies.
Identify procedures for establishing Internet
connectivity. In a given scenario, configure the
operating system to connect to and use Internet
resources. |
