2006 was a learning experience for HexCode.
With our dedicated team of dexterous technical experts, we slowly yet steadily started making a mark of ourselves in the global market. Initially we used to get business from USA and Japan.
During the end of 2006 we had a regular flow of work from our trusted customers who had by then become completely dependent on our service. We slowly became the single point of contact for all technical issues in a company. From providing Help Desk services to maintaining the server, improving the quality of data centers and resolving desktop, mail server and hardware issues, we at HexCode strived to provide the best solution to our customers, making them ponder as to why did not they approach us before.
We believed in not just providing the solution but also educating all the employees considering the social perspective. We even looked after the logistics of maintaining the standards of infrastructure in the technical division of our clients. From receiving materials from FedEx, resolving the custom clearance issues, to sending them back we did it all, even though those were not within our core responsibilities.
With regards to maintaining the data center, we helped in the installation process, trouble shooting and liaison to the data center people-representing the clients to the data center as a mediator. We also looked after electrical power consumption, network cabling, router maintenance, memory upgradation and looked after the basic configuration of the server.
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